Payment

We accept all Bank cards Via Paypal you do not need a paypal account to pay .

Paypal is our payment Gateway and protects all your purchases payments will shop up on your statments as The Creature shop UK

For anyone not wanting to use paypal we offer A bank Transfer service

Select Bank Transfer at the Checkout and copy the account number sort code and iban and swift numbers then set up a payment to us via your bank

No items will be shipped until payment is received once your payment has been recived your oder will change fron on hold to Processing

Our Site is protected by Comodo SSL Certificate and Verified By Paypal

Delivery

Our Prices are Discounted because we buy direct from manufacturers over the world this means shipping can take longer

To keep our prices low we offer Economy delivery for free on all items

The delivery time is typically between 20 and 50 days

On some Products We offer a express sericve which ships the item quicker 20-40 days and also tracks and insures the item

Refunds

We Ship items Worldwide so occasionally a item can get lost in the post

However if your item has not arrived within 60 days to allow for delays we will offer a full refund or you can Choose to have the item replaced if you wish

Defective items should be reported to us as soon as possible photo eveidence maybe required and we will replace or refund the item for you

Returns :if you No longer wish to purchase the item you can return it to us for a refund if the item is unopened,we cannot except back beauty products that you have opened ,the buyer is responsible for paying the postage cost to return the item and when we recive it back we will refund yu the item cost as the initial shipping is Free

Items in the same order may come seperatley if they are from different suppliers and arrive at different times

Free Gift Offers May 2019

To be Eligable for a choice of our Free gifts the checkout basket must be over £12.00

Your Free gift may come seperate from your other items